Cashback Remortgages · Cashback terms
Cashback Terms and Conditions
Cashback is a conditional payment made after completion, not an upfront discount or a refund guarantee. These terms summarise how it works; the confirmed amount and conditions for your case are provided to you in writing before you proceed.
Eligible routes and amounts
Cashback is available on eligible remortgages (up to £1,500) and eligible product transfers (up to £750), with the amount depending on the loan size. You receive cashback for the route you actually complete — a remortgage or a product transfer — not both.
Cashback is not available on every case; eligibility depends on your circumstances, the lender and the product completed.
When and how it is paid
Cashback is paid on or after completion once the conditions are met, not before, so it cannot be used to fund your deposit or completion costs. Timing can depend on completion and confirmation of eligibility.
An illustrated cashback figure is an estimate, not a promise of a specific payment, and is not proof that a mortgage has no other costs.
Conditions and changes
Cashback is separate from any lender product feature, fee or incentive, and from your fee position — our mortgage advice is free, but lender, valuation, legal and early repayment charges may still apply. Cashback is not added on top of a lender's own cashback where that would double-count the same benefit.
The cashback offer and its amounts may change over time. The terms confirmed in writing for your application are the ones that apply to you.
Questions and complaints
For questions about whether your case qualifies, contact the mortgage team before you proceed. For a service complaint, use the complaints procedure.
These terms are general information about the cashback offer and do not form a personalised recommendation.
Sources and further reading
General mortgage information, not a personal recommendation. Lender criteria and scheme rules can change. Ask an adviser about your circumstances and a solicitor or tax adviser about legal or tax questions. Your home may be repossessed if you do not keep up repayments on your mortgage. Most buy-to-let mortgages are not regulated by the FCA.
Discuss the next step for your mortgage
Understand your options before you make a decision.